How do I clone a job on Optymatch? The system will create a copy of the job with the existing details, allowing you to make edits before publishing it again. This is especially useful when hiring for recurring or similar positions.
Can I use Boolean Search in the Talent Pool? Yes, OptyMatch supports Boolean Search in the Talent Pool, allowing recruiters to perform more precise candidate searches. You can use keywords and operators like AND, OR, and other search combinations to quickly filter candidates.
What happens if a duplicate resume is uploaded? How does the system handle duplicate resumes in Talent Pool? Optymatch is designed to intelligently handle duplicate resumes. If a duplicate resume is uploaded, the system identifies duplicate entries based on key data points (such as email, phone number, or profile details)
Can I combine voice screening with manual interviews? You can automate the initial screening using voice agents to evaluate candidates at scale, and then shortlist candidates for manual interviews based on their performance.
How do I set up my hiring pipeline stages? You can set up your hiring pipeline stages for each job within the ATS. Go to ATS and then select the job. In the job, you can create and edit hiring stages as per your hiring process and move candidates from one stage to another.
Can I source candidates from multiple email IDs using the mailbox feature? Yes, you can source candidates from multiple email IDs using OptyMatch’s Mailbox feature. With the whitelist functionality, you can add multiple approved email IDs to your account.
Is my candidate data secure on OptyMatch? Yes, your candidate data is highly secure on OptyMatch. We follow strict data protection protocols and use modern, enterprise-grade infrastructure powered by Amazon Web Services (AWS) and MongoDB to ensure reliability, scalability, and security.
Can I adjust or refine matching criteria? Our AI matches any candidate's skill level, job-readiness and stability for the given job. The skill level and job-readiness are evaluated based on the job description. If you make any changes to the job description, the matching criteria will be updated accordingly.
What happens if a candidate misses the screening call from the AI agent? All the AI calls are run a minimum of two (2) times. If the candidate misses the call, the AI will call them again. Alternatively if the candidate picks and reschedules the call, AI will run the call gain.
In which regions can the voice AI screening be done? India or outside India? AI voice screening is available in India as well as globally. It is available in 11 langauge including English, so that recruiters across the globe can use it and expedite their hiring.