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Knowledge Base

Find answers to common questions, detailed guides, and technical documentation.

AI Voice Agent

Can I combine voice screening with manual interviews?
What happens if a candidate misses the screening call from the AI agent?
In which regions can the voice AI screening be done? India or outside India?
Do the Voice Agents Sound Like Robots?
In How Many Languages Is AI Voice Screening Available?
Can I Take a Trial of the ATS and Voice AI Screening?
What Is Voice AI Screening on Optymatch?

ATS

Can I create my own custom questions for interviews and screening?
How do I set up my hiring pipeline stages?
How can I share a candidate profile with my boss, hiring manager, or client?
How Can I Schedule Interviews on Optymatch?
What Is the Mailbox Feature and How Do I Use It?
What Are the Features of the Optymatch ATS?
How to Use the Optymatch ATS?

Background Verification (BGV)

How do you conduct BGV? Is it authentic and legal?
How does Background Verification (BGV) work on Optymatch?

Getting started with Optymatch

Is my candidate data secure on OptyMatch?
How Do I Connect My Gmail or Outlook to Optymatch?
How Does Optymatch Help Me Save Money?
How Does Optymatch Reduce Dependency on Job Portals?
What All Can I Do on Optymatch?
How to get started with Optymatch?

Job Creation

How do I clone a job on Optymatch?
Will My Jobs Be Published on Other Job Sites?
How to Create a Job on Optymatch?

Matching & Scoring

Can I adjust or refine matching criteria?
How to Perform Candidate Matching on Optymatch?

Talent Pool

How can I search for candidates in my Talent Pool? Does Boolean Search work?
Can I use Boolean Search in the Talent Pool?
What happens if a duplicate resume is uploaded? How does the system handle duplicate resumes in Talent Pool?
Can I source candidates from multiple email IDs using the mailbox feature?
Can I use Boolean Search in Talent Pool?
How do I search for candidates if I have a job description?
What Is Resume Indexing and How Does It Work in Optymatch?
Can I directly import candidates into Optymatch from a job portal?
What Are Candidate Folders and How Do I Use Them?
How to Create Folders on Optymatch?
How Do I Build My Database on Optymatch?
What happens if a duplicate resume is uploaded? How does the system handle duplicate resumes in Talent Pool?
How to Map Candidates to a Job on Optymatch?
How to Add Candidates to Optymatch?

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